Update on the "Leupold oopsie"
Posted: Wed Mar 04, 2009 10:24 pm
My wife called me today & told me my scope was back already from Leupold for the warranty problem of the wrong power ring or whatever they found/did to it.
Quick turnaround, very quick, I'm happy with that. Just wish they had better reply skills. They did keep me informed via email when they got the scope, & when it was being worked on, but I could not get them to reply to a request, I sent two emails to the people that emailed me. While at work it's sometimes hard to find time to call during the day, so all I could do was try the email route.
Oh well if it's fixed, thats the main issue. I'll be home in about 3 weeks and get it mounted up & try to welcome some "pasture poodles" back after their winters nap!!
Two thumbs up for the quick service and no hassle to get it taken care of!
One down for their communication, but I can live with that.
Dennis
Quick turnaround, very quick, I'm happy with that. Just wish they had better reply skills. They did keep me informed via email when they got the scope, & when it was being worked on, but I could not get them to reply to a request, I sent two emails to the people that emailed me. While at work it's sometimes hard to find time to call during the day, so all I could do was try the email route.
Oh well if it's fixed, thats the main issue. I'll be home in about 3 weeks and get it mounted up & try to welcome some "pasture poodles" back after their winters nap!!
Two thumbs up for the quick service and no hassle to get it taken care of!
One down for their communication, but I can live with that.
Dennis